7 Tips for Mastering the “Art of Thank You” in Your Home Business
“People don’t say thank you any more. Or write thank you notes,” a friend mentioned the other day.
Is this you in your busy life? In your home business?
Even though I was taught, by a mother who sat us at the dining table to write thank you notes the day after receiving a gift, I often find myself so caught up in a busy life that I must keep a “thank you note list” or “thinking of you list” so I don’t forget. Even if it’s a verbal “thank you,” it means more than ignoring.
Translate this to your business and your customers, as well as family, friends, and strangers. Develop a reputation as someone who appreciates others and what they do.
*Have little appreciation notes made up that you sign and drop into customers’ bags.
*Send a thank you e-mail to your online customers.
*If someone is especially helpful or purchases a large order, have small gifts you can include with purchase…or afterward.
*Remember your employees with thank you’s.
*Realize the “older” (grandma) generation was brought up with mothers who made sure they wrote thank you notes!
*Carry postcards with you so you can write notes while you wait or find someone needs a bit of cheer. These may be special ones or simply those purchased at the post office with a happy face sticker on them.
*Smile! Even those little smiling faces on your e-mail notes add a bit of cheer with thank you’s. Seeing your smiling face often brings an answering smile and cheers the person you encounter.
Be someone of whom is said: “They always say thank you.”
What tips do you have for mastering the “Art of Thank You”?
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