Keep Your E-mails Professional - Personal & Home Business Ones
Writing careless, unprofessional e-mails may turn off customers. Take time to use the proper English (or other language) you’ve hopefully learned in school.
I’ve even seen writers express the idea that they don’t need to proof their e-mails. “After all, that’s not serious writing,” they comment about casual e-mails.
However, just about any writing on the Internet might be seen by others. You never know who might be in that online group, chat group, or reading your blog. For a writer..maybe the editor who had expressed interest in your book. For a business owner…perhaps a customer who now wonders if you’re as sloppy with your product production or service as you are with your e-mails.
Celine at Pimp Your Work has some good tips about writing e-mails in her post, 7 Ways to Make Your E-mails Unprofessional. She writes sort of “tongue in cheek,” but has some very valid points to make. I hope you aren’t practicing any of these!
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7 opinions for Keep Your E-mails Professional - Personal & Home Business Ones
Yvonne Russell
Oct 18, 2007 at 1:30 am
Mary Emma - This is a timely post.
Professionalism in emails has been on my mind too. I wrote this post
http://www.smallbizmentor.com/2007/10/sending_responding_to_group_em.html
about a Reply All nightmare and professionalism.
With email being such an important part of business, poor email etiquette can reflect badly on the professionalism of your business.
Mary Emma
Oct 18, 2007 at 8:16 pm
So many people don’t seem to think that e-mails matter…how you write them and what you say. But they go out throughout the blogosphere and often are there for anyone to see.
Yvonne Russell
Oct 19, 2007 at 2:17 am
Mary Emma - Emails are a form of business communication. In some cases, they are legal documents.
Professionalism and email know how can set a business apart from its competitors, even in a small way.
Laura
Oct 19, 2007 at 7:26 am
Because it’s the Internet people tend to adopt a too casual attitude about their online communications. Great reminder!
Mary Emma
Oct 19, 2007 at 2:23 pm
Good comments for thought and consideration, Laura and Yvonne.
More on Using E-mail for Your Home Business Communication
Oct 20, 2007 at 8:01 am
[…] previous post about e-mails for your home business and personal communication, Keep Your E-mails Professional, has drawn a number of comments, here and sent to me personally. Readers have shared with me […]
Bridget Wright
Oct 31, 2007 at 6:41 am
This is an excellent post about the importance of professional emails. It’s all too easy to become casual when sitting behind a keyboard. Perception is still everything!
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