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Home Biz Notes

September 29th, 2008

The Customer Is Right - No, Not Always

HomeBizNotes.com
“Be polite and smile, girls,” my mom would caution my sister and me when we complained about a customer at her small country grocery store.  “Remember, the customer is always right.”
So we took heed, smiled and kept our voices calm.  Occasionally we bit our tongues…or at least it seemed so.
However, sometimes the customer isn’t always right and you […]

By Mary Emma Allen -- 1 comment